Due to the nature of our herbal and wellness products, all sales are final unless the product arrives damaged or defective.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at support@moesbutterflyeffect.com with a description and photo of the issue.

Digital products, consultations, and workshop enrollments are non-refundable once access has been granted or the session has begun.

We are committed to your satisfaction and will work with you to find an appropriate resolution.